FREQUENT QUESTIONS

HOW DO I REGISTER?

CREATE A SADAELS ACCOUNT

To create a SADAELS account these steps:
1. Click “My Account” at the top right of the home page
2. On the login page, specify your email in the dedicated space for “New Customer”.
3. Click on continue option and specify the remaining data. You will receive an email with a confirmation of your account creation and a reminder of your identification details. You will need this data to identify yourself and place an order on the site.
Your SADAELS account allows you to have the necessary data to place an order and carry out these actions: - Track the order - Consult and modify personal data


CONNECT TO ACCOUNT
To connect to your account, click on "My account" at the top right of the home page and log in to the specific customer space.


NEWSLETTER SUBSCRIPTION
To subscribe to the newsletter, specify your email address in the field at the bottom left of the home page of the site in the "Subscribe to newsletter" section, and fill in the title, first name, last name and email fields. in the subscription window. To unsubscribe from the newsletter, click on the unsubscribe link at the bottom of the DAELS newsletter.


YOUR PASSWORD
Your password is required to access your online account, place an order, and obtain tracking information. If you do not remember your password, enter your email address by clicking on “I forgot my password” within the identification window. We will send you an email to reset your password.
To change your password, you just have to access your personal account data and click on the "Modify" link in the specific password space.


CHANGE OF DELIVERY ADDRESS
We offer you the possibility to create multiple delivery addresses in your account. This way, when placing your order you can select the delivery address you want.


CHANGE THE MAILING ADDRESS
The default billing address is the one that SADAELS uses to ship the order. To modify it, log in to your account and click on "My addresses." Browse the billing addresses and select the default billing address. If it has not been created add a new address or modify the existing address.


TO USE A PROMOTIONAL CODE
To use a promotional code, simply enter the promotional code in the promotional code space in the cart. Once validated, the offer will automatically be applied to the order.

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We serve via WhatsApp from Monday to Friday from 1:00 p.m. to 7:00 p.m. (Argentina) / +54 9 11 34049586 / E-mail: info@sadaels.com